Assistant Relationship Manager

JOB DESCRIPTION

Supports Managers and company’s mission of delivering a superior customer experience by ensuring the quality and accuracy of the departments work.  Using the company resources to convert the customer for loan and finance related services.

ROLE AND RESPONSIBILITIES

  • Outbound calling to sale the loan and finance products like Personal Loan
  • Coordinating with the customer and manager to provide the respective details and documents required for processing the loan
  • Coordinating with the bankers and relationship manager to solve the customer query
  • Uses independent judgment and resourcefulness to convert the customer and offer the personal loan.
  • Uses time-management skills to fulfill requirements within pre-established time constraints and guidelines.
  • Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue
  • Performs essential job demands for this position

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Fresher from any location are eligible to apply
  • With 1 year of working experience will be an advantage.
  • Microsoft office products and other relevant technologies.
  • Basic computer skills MS Word, Excel and Internet.

Desired Candidate Profile

  • Strong customer service skills experience required.
  • Must have strong time management skills, the ability to multitask and work at a fast pace.
  • Must have excellent verbal communication skills.
  • Must demonstrate strong Internet research skills.
  • Strong attention-to-detail required.
  • Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.
  • Must be resourceful and have a strong attention to detail.
  • Ability to effectively handle time-critical issues, remain productive and meet goals in stressful situations.

Perks and Benefits

  • 6 Days working (Monday to Saturday).
  • Gazetted holidays as per policy 
  • Public holidays as per company policy
  • PF Benefit
  • Attractive Leave Schemes

Address E-53/54 Ground floor,  Sector 3, Noida-201301

Apply for this position

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